Job Description

Cinnamon Toast Media Inc. is looking for a full-time Account Manager to join our team in Ottawa, ON. The Account Manager serves as the primary liaison between the organization, clients, and the creative team. They are highly organized and detail-oriented, responsible for meeting client deadlines and ensuring the creative team has the necessary resources to deliver quality work. The Account Manager maintains open communication channels among clients and team members, organizing priorities and deliverables for all parties involved.

You Are

A Leader

You are a team player who exudes confidence and readily offers and accepts mentorship and feedback.

Strategic

You are extremely organized, you love imagining the potential of brands, and when it comes to creating strategies, you can never turn your brain off.

Motivated

You are able to operate with minimal supervision and always put your best effort forward. You thrive while working under pressure and feel confident delivering on tight deadlines.

Quality Obsessed

You check, recheck, and then check again. When it comes to writing, no mistakes slip through your fingertips.

Analytical

You are able to think big picture and help companies identify market opportunities.

Additional Qualities Include:

    • Effective time management skills
    • Excellent analytical and organizational skills
    • Strong, confident presentation and negotiation skills
    • Exceptional interpersonal skills, including written and verbal communication
    • Ability to work well under pressure; effective stress management
    • Adept at discerning and satisfying client needs, going the extra mile
    • Ability to motivate, lead, and inspire team members
    • Demonstrates outstanding business acumen and conflict management skills
    • Retains broad awareness of all client accounts and ongoing projects

Primary Responsibilities:

    • Presents concepts and final products to clients for review
    • Monitors and oversees project progress
    • Analyzes and interprets data, delivering effective presentations
    • Provides input on project proposals, strategies, and deliverables
    • Guides team members to meet project deadlines
    • Understands the scope and goals of each client portfolio
    • Creates and manages project timelines and deadlines
    • Schedules and leads meetings
    • Facilitates scrums and goal-setting to maintain project timelines
    • Promotes a common understanding of objectives between clients and the creative team
    • Sets and communicates deadlines for key tasks, balancing client needs with team resources to meet quality standards

Nice to Haves:

    • French is not required, but would be a bonus

About Cinnamon Toast

Cinnamon Toast is a full-service marketing agency. Through transformational branding, data-driven advertising campaigns, charismatic content, and strategic website design and development, we achieve standout results to solve our clients’ challenges.

We are focused on investing in our employees and company culture. We have worked hard to develop a diverse, collaborative, and team-oriented environment.

Our perks and benefits include:

  • Health benefits (after 6 months)
  • Annual team-building getaways
  • Annual learning budget ($500)
  • Ongoing career and skill development opportunities
  • Exposure to a diverse range of projects and industries
  • Opportunities to contribute to the global technology community

Diversity & Inclusion

We are committed to upholding a safe and supportive workplace where employees feel valued and comfortable to be their truest selves. As an equal opportunity employer, we encourage applications from women, minorities, and people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest; only candidates selected for interviews will be contacted.